At Delright, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you use our taxi booking and logistics application, Delright, and visit our website at delright.com. By using our services, you consent to the practices described in this policy.

1. Information We Collect:

1.1 Personal Information:

• When you register for an account, we collect your name, mobile number, and email address.
• When you use our location-based services, we collect your location data to provide accurate pick-up and drop-off information.
• If you choose to make payments through our application, we may collect payment information such as credit card details, billing address, and transaction history. However, we do not store your payment card details on our servers. Instead, we use trusted third-party payment processors to handle payment transactions securely.

1.2 Device Information:

• We may collect device-specific information such as your device type, operating system, unique device identifiers, and mobile network information to improve our services and troubleshoot technical issues.

1.3 Log Data:

• We automatically collect certain information when you use our services, including IP addresses, browser type, browser version, and the pages you visit on our website. This data helps us analyze trends, administer the application and website, and track user activities.

1.4 Cookies and Similar Technologies:

• We use cookies and similar technologies to enhance your user experience, improve the functionality of our services, and provide personalized content. Cookies also help us analyze how you use our application and website and gather statistical information.

2. How We Use Your Information:

2.1 Service Delivery:

• We use the information we collect to provide and improve our taxi booking and logistics services. This includes facilitating bookings, optimizing route suggestions, and communicating with you regarding your trips.

2.2 Personalization:

• We may use your information to personalize your experience by suggesting relevant offers, promotions, and content based on your preferences and usage patterns.

2.3 Communication:

• We may send you transactional notifications, service-related updates, and promotional messages via email, SMS, or in-app notifications. You can manage your communication preferences within the application settings.

2.4 Analytics and Research:

• We analyze the data we collect to understand user behavior, improve our services, and develop new features. Aggregated and anonymized data may also be used for statistical purposes and to comply with legal obligations.

2.5 Legal Compliance and Protection:

• We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to protect our rights, privacy, safety, or property, or those of our users, or as necessary to detect, prevent, or address fraud, security, or technical issues.

3. Data Sharing and Disclosure:

3.1 Service Providers:

• We may share your information with trusted third-party service providers who assist us in delivering our services, including hosting, data analysis, payment processing, customer support, and marketing. These providers are contractually obligated to handle your data securely and only use it for the purposes outlined in this Privacy Policy.

3.2 Legal Requirements:

• We may disclose your information if required by law, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property, or those of our users, or as necessary to detect, prevent, or address fraud, security, or technical issues.

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity or parties involved in the transaction. We will notify you of any such change and provide choices regarding your information.

4. Data Security:

We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:

You have the right to access, correct, or delete the personal information we hold about you. You can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy. Please note that we may require additional information from you to verify your identity before processing your request.

7. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete that information from our records.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to review this policy periodically.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@delright.com

Postal Address: No, 80/a, 1st Main, 8th Cross, Milk Colony, Malleshwaram West, Bangalore - 560055.

By using the Delright application and website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.